How do I place an order?
You can not yet order online via a webshop at NW Tools. If you are interested in a product, you can request a quote via a button that is available with each product. Or you can email, call and WhatsApp yourself.
I ordered the wrong product. can I still cancel my order?
If a product has not yet been removed from our warehouse, an order can be canceled immediately.
If the order is already on its way, you can start the return procedure after receipt and return the ordered products
Until what time can I order so that it can be delivered the next day?
If you order from us before 20:00, we will deliver your order, if in stock, the next day.
How can I pay?
You can pay at NW Tools in different ways:
- PIN
- In cash
- On account
How do I place an order?
You can not yet order online via a webshop at NW Tools. If you are interested in a product, you can request a quote via a button that is available with each product. Or you can email, call and WhatsApp yourself.
I ordered the wrong product. can I still cancel my order?
If a product has not yet been removed from our warehouse, an order can be canceled immediately.
If the order is already on its way, you can start the return procedure after receipt and return the ordered products
I have a complaint.
Do you have a complaint? That's annoying. We want to help you as best and quickly as possible. In case of complaints, please contact us immediately.
We strive to resolve complaints with personal attention and as smoothly as possible.
you can withdraw contact through the following options:
Are delivery always free?
In most cases, delivery is free, after all, with the delivery itself.
In some cases, such as when ordering a single drilling machine worth 200 with delivery in a corner of the Netherlands, we will charge delivery costs but will certainly discuss this with you in advance.
What if my order is delayed?
It almost never happens, but sometimes there are unforeseen circumstances that cause a delay, in this case, we will contact you personally.
Until what time can I order so that it can be delivered the next day?
If you order from us before 20:00, we will deliver your order, if in stock, the next day.
How can I contact NW Tools
you can contact NW Tools in several ways, namely
I have a complaint.
Do you have a complaint? That's annoying. We want to help you as best and quickly as possible. In case of complaints, please contact us immediately.
We strive to resolve complaints with personal attention and as smoothly as possible.
you can withdraw contact through the following options:
Are there hygiene measures around the delivery?
We carry out the delivery ourselves and observe the current corona measures in force.
